Applying Resource Based Theory Mills Article The Emerald Research Register for this journal is available at
http://www.emeraldinsight.com/researchregister
IJOPM
23,2
148
The current issue and full text archive of this journal is available at
http://www.emeraldinsight.com/0144-3577.htm
Applying resource-based
theory
Methods, outcomes and utility
for managers
John Mills and Ken Platts
Institute for Manufacturing, Department of Engineering,
University of Cambridge, Cambridge, UK, and
Michael Bourne
Centre for Business Performance, Cranfield School of Management,
Cranfield, Bedford, UK
Keywords Strategy, Competences, Resources, Service operations
Abstract This paper describes research on the resources that underlie a manufacturing company's
service competence in its most established product group.